Quick answers

Find answers here for website, order and other technical questions.

How do I create an account?

Click on the Person icon or on View Account in the main menu to create an account and join our refer a friend program.

I can’t login

Your email address is your login ID. When you register the first time, we ask you to create a password. If you are having trouble logging in, go to www.gymforyourskin.co.uk/account/login and click on the link below the login box that says, “Forgot your Password”. Enter your email address in the box, and we will send you an email to reset your password.

Which countries do you ship to?

We ship worldwide.

Shipping is free for UK orders over £70.

See our detailed shipping policies here.

Returns and refunds

If you are a customer located the EU and you are not entirely satisfied, you may return products within 14 days of them being delivered to you.

Please make sure that:
• The product was purchased in the last 30 days from gymforyourskin.co.uk
• The product is in its original packaging, unopened, unused or damaged or otherwise diminished.

Products that do not meet these criteria may not be considered for return.

Please submit a refund request by emailing helpme@gymforyourskin.co.uk. We will send out return instructions.

Shipping Charges
Unfortunately, shipping charges are not refundable. Customers are responsible for the cost of shipping and for loss or damage during shipping, both to and from Gym For Your Skin

Sales Tax and Duty
Sales tax and duty for purchases made outside the UK cannot be refunded.

Contact Us
If you have any questions about our Returns and Refunds Policy, please contacts us on helpme@gymforyourskin.co.uk

What payment options do you accept?

We accept:

  • Mastercard
  • Visa
  • Apple Pay
  • American Express
  • PayPal
  • Google pay
  • Maestro
  • Klarna

 

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Press enquiries

Please direct all press inquiries (we welcome them) to helen@gymforyourskin.co.uk